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Running email servers sucks. You need to deal with spam, hackers and often unhappy customers when the email servers go down. Not to mention if you already use an email service you love, like GMail, it is often easier to be able to just use it for all your email. Mailgun helps take away the pain and stress of email for your domain, especially if you are using a service like DigitalOcean or AWS.
Cloudways offers a great balance for people wanting the power and speed of cloud hosting with the ease of use of shared hosting. They are an excellent option for those that just want a web host that works and takes care of the many small details. If you are looking for a new web host I would recommend you give Cloudways a try. The speed and ease of use make it easy for anyone.